The first stage is to work with your stakeholders to comprehend your business needs and distinguish the ideal Salesforce configuration for you. We’ll also create a detailed plan for the whole project with clear benchmarks and timelines.
While configuration is the process of selecting Salesforce’s existing features, customisation is a fully flexible development effort. The choice depends on the level of unique functionality you need.
We will connect Salesforce data to any of your existing databases and software, including ERP, analytics, e-commerce platforms, and document management systems.
Training is key to enhancing user productivity, by teaching them how to use both the default and custom features of your system.
After QA testing, we move the solution to a User Acceptance Testing (UAT) environment where you can check everything works as desired. When approved, we then launch your Salesforce solution to the production environment.
Once Salesforce is live, you can benefit from a custom support service-level agreement (SLA) that suits your budget and requirements.