Welcome to Cloud Ursa
We are a Salesforce.com Consultancy, based in Cambridgeshire. We work with a range of customers across Europe and we are proud to be registered partners of Salesforce.com.
We work with a wide variety of customers on Salesforce administration and configuration, application development, and end user training. We have also worked with a huge number of organisations globally to deploy computer telephone integration (CTI), call handling, and case support.
RingsTrue was created to assist our customers in validating new records they were creating in Salesforce each day. With RingsTrue we aim to solve the one particular challenge of keeping phone numbers correct in Salesforce once and for all.
Salesforce integration to Amazon Background We recently worked on a project that required Salesforce to integrate with an Amazon Service. In this instance, the user accounts were synchronized between Salesforce
Flow Builder for de-duplicating I recently had the opportunity to use the new Flow Builder for a customer project where the requirement was to check each new Lead added to
A customer recently came to me with what sounded like a simple requirement. They wanted to send a Salesforce Outbound message when a record was deleted.This turned out to be
We hope all customers and suppliers are well and working through all of the challenges that the Coronavirus pandemic is giving us every day.This is just a short blog post
We were delighted to receive this new review from customer DaySmart - thanks David!
There’s still time to take the Mason Frank Salary Survey!The world’s largest independent #Salesforce salary survey is still open — take part to share your views on all things Salesforce,
Share your views on Salesforce for a chance to win a $500 Amazon gift card! Mason Frank have opened up their sixth-annual Salesforce survey and are looking for people to
I recently had the opportunity to write an article for the Mason Frank blog. Here's a quick summary below and a link to read the full article.How to become a
Calling External Services After reading a recent blog called "INTRODUCTION TO EXTERNAL SERVICES" by Shruti Sridharan I was inspired to start looking at a good use case to start calling
Tender Opportunity As part of the development of our new office building in East Cambridgeshire and in partnership with BEECP, we are welcoming tenders from companies to supply and install
Controlling access to your Salesforce OrganisationI was recently working on a customer setup which had the following security access requirements:If someone tried to login to the environment via the Browser
"A picture is worth a thousand words" A newly launched Salesforce environment can be a daunting place. All those new records, objects, tabs to navigate around and processes to master.
CurrencyFair turbo charge their reporting on @NewVoiceMedia in @Salesforce It was a huge pleasure working recently with the team at Currencyfair in Dublin on a challenging Salesforce project. The project involved
Merry Christmas to all customers, past, present, and future. Wishing you all a great Christmas and New Year. If one of your company's New Year's Resolutions is to improve Salesforce
Q. Can I call that phone number? Is that piece of information I can see inside of Salesforce useful to me? Can I actually reach that person if I tried
We are delighted to have recently launched our virtual Salesforce Support offering. You can read the full details of our new service by visiting this page or clicking the button
Why use RingsTrue? Hello! I'd like to put forward a few reasons why you might want to consider using RingsTrue in your Salesforce environment. Do you use the telephone numbers
When numbers count Most of the time I am discussing RingsTrue with commercial or government organisations. The primary use cases for these types of organisations tend to either be: How
Getting systems to talk to one another... We have noticed on our most recent projects that customers increasingly wish to integrate external data sources into Salesforce. I believe this is
Blogged: Commenting out code with 100% coverage Iain recently blogged about removing legacy code from Salesforce and improving test class coverage.You can read the full post here. Read the post
Salesforce provides several tools to any partner organisation who wishes to publish an app on their 'AppExchange'. The main listing page is: https://appexchange.salesforce.com/ These range of tools help you, the
It's been a great summer so far at Cloud Ursa. We have recently finished up some really interesting projects with some great customers in a government department, an insurance broker,
Cloud Ursa’s Iain Clements recently blogged on this unusual error message that appeared in a customer’s ORG. Click this link to read the full post: http://mysalesforcestuff.blogspot.com/2018/09/missing-organization-feature-chatter.html
Cloud Ursa's Iain Clements recently blogged about a Compile all triggers option in Salesforce - to read the post Click here. http://mysalesforcestuff.blogspot.com/2018/09/compile-all-triggers-feature-activation.html
A fascinating conversation with another successful Salesforce Partner last weekend prompted me to look afresh at our RingsTrue proposal templates. Thanks Emma! What we do now. Like many other Salesforce
Cloud Ursa's Iain Clements recently blogged about SOQL Aggregate Results - to read the post Click here. https://mysalesforcestuff.blogspot.com/2018/08/soql-aggregate-results.html
We are delighted to welcome Oral Roberts University as a new RingsTrue customer! If you would like to know more about RingsTrue and how it can help your business please
Store all of your Customer Preferences in one place We have just finished a project that used the new Individual Object (recently developed by Salesforce) to give additional control to