Services - Cloud Ursa

Salesforce services

Optimise your CRM with end-to-end expertise.

Get the flawless implementation, seamless integration, and custom functionality you need with our expert Salesforce services.

Tailored salesforce partner services

Boost your CRM every step of the way

While Salesforce is flexible, it isn’t a one-size-fits-all solution. Our Salesforce services are designed to tailor every aspect of this leading CRM to your specific requirements. From simple implementations to complex projects, we have the experience to ensure you succeed.

Implementation

Quickly get up and running with the best of the Salesforce suite, customised to your business. We're Salesforce implementation and integration experts, developing and customising intelligent Salesforce systems that benefit you and your customers

Managed Services

Salesforce is constantly evolving, so keeping your implementation up to date can be a challenge – even if you have in-house expertise. Our Managed Service ensures you get the most out of your investment across the Salesforce platform.

Get just the Salesforce help you need

Fast & transparent Salesforce Process

Accelerate your project with agility

Our agile working methods bring transparency, flexibility, and rapid time-to-value to the development process. Using a sprint-based system that we’ve refined over the years, we deliver results quickly for maximum impact.

Consult

The first stage is to work with your stakeholders to comprehend your business needs and distinguish the ideal Salesforce configuration for you. We’ll also create a detailed plan for the whole project with clear benchmarks and timelines.

Configure and customise

While configuration is the process of selecting Salesforce’s existing features, customisation is a fully flexible development effort. The choice depends on the level of unique functionality you need.

Integrate

We will connect Salesforce data to any of your existing databases and software, including ERP, analytics, e-commerce platforms, and document management systems.

Train

Training is key to enhancing user productivity, by teaching them how to use both the default and custom features of your system.

Launch

After QA testing, we move the solution to a User Acceptance Testing (UAT) environment where you can check everything works as desired. When approved, we then launch your Salesforce solution to the production environment.

Support

Once Salesforce is live, you can benefit from a custom support service-level agreement (SLA) that suits your budget and requirements.