Virtual Salesforce Administration

Flexible Salesforce Support, whenever you need it

Cloud Ursa Ltd is today delighted to announce the launch of our new service of Virtual Salesforce Administration.

What is this service?

After speaking with our customers over the past year, we believe that there are often occasions where Salesforce support is needed but many do not have the option of hiring a full time employee to take on the work.

In those instances, your company may well seek a contract Salesforce Administrator but often the shortest contract length would be 3 months. We are now offering a flexible model of Salesforce support, whenever you need it.

How does it work?

We would start with an initial discussion with you to understand how much support time you are likely to need in the near future.

Once we have agreed a number of hours for the first engagement and received payment for your support hours bank then we are ready to start work for you. 

Your required changes can then be submitted through to us via email/phone/or chat.

You will be able to track hours used and hours remaining at all times. Whenever your bank of support hours are running low, we can discuss what is required for the next batch of support.

That’s it?

We would like to think our offering is simple but powerful. 

Here are some of the benefits:

  • Continuous point of contact - you'll be working with the same team of administrators whenever you need a change.
  • No fixed monthly fees - only pay for support you need, when you need it.
  • No timeouts - your support hours only get used when you need them.
  • No job too small - we will handle everything from field changes/email template amends through to object creation/api integrations and more.
  • No job too big - We can combine this hourly support with specific project work. For instance, we could come onsite for 2 days for Salesforce Training as a separate piece of work to the hourly support contract.

Straightforward Salesforce Support

Please contact us to find out more about this service.

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